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4886 State Route 59, Ravenna, OH 44266
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Service Department

Service

Service Service

Hours

  • Closed

Contact us

  • 1-866-495-8971

The friendly, helpful staff in Haasz Automall’s Service Department are ready to take care of all of your service needs.  We service all makes and models, not just Chrysler, Dodge, Jeep, and Ram.  Feel free to contact us with your questions and comments at 1-866-495-8971.  We even provide you the convenience of scheduling your service appointment online.  Not to mention, we will match a competitors coupons for any service.†

Whether it’s routine maintenance or major repairs, you want the people working on your vehicle to know and understand it.  Our mechanics are Factory and ASE certified.  Their knowledge combined with genuine parts and a state-of-the-art facility keep your vehicle in top-working order.  Our technicians attend regular training and are up-to-date on the latest service bulletins, recalls, parts changes and service procedures.  We also provide specialized equipment to aid in diagnosing and repairing your vehicle correctly.

The benefits of timely, routine maintenance shouldn’t be underestimated.  A well-maintained vehicle is more efficient, safer, more valuable and more enjoyable to own.  Routine maintenance also helps your vehicle to maintain it value, so when you’re ready to trade it in, you can get top-dollar.  Ignoring important maintenance items might save a little money in the short term, but it creates a greater potential for more expensive repairs in the long term.

We also offer competitive pricing, including a lowest tire price guarantee.*  Visit our Tire Center to find the exact tires you are looking for.

Do you need transportation while your car is in the shop?  We offer many options, such as rental cars, shuttle services and more. If you would like to learn more about our VIP Services, click here.

From regularly-scheduled maintenance to major vehicle repair, come see all that the Haasz Automall Service Department has to offer!

Some of Our Most Common Services:

  • Lube, Oil & Filter Change
  • Fuel System Service
  • Air-Conditioner Service
  • Tire Rotation & Balancing
  • Wheel Alignment
  • Major Repairs include engine
    & transmission replacement
  • Cooling System Flush
  • Vehicle Inspection
  • We Sell & Install Tires
  • Brake Fluid Flush & Brake Pad Replacement
  • 30/60/90k Recommended Maintenance
  • Suspension System










* Price guarantee valid only on new tires. Guarantee applies to the total price after shipping and tax only. Not applicable to items with any other sales and/or discounts or items that are discontinued, obsolete, or refurbished items. Tires must be the exact same with respect to brand, size, model, and manufacturer's item number. In determining the competitor's price, mail-in rebates and any other deferred savings are not applicable. This offer may not be combined with any other rebates or discount offers and may not be applied to previous transactions. If claiming that a competitor has a better price, customer must present the written offer from the competitor.

† Customer must present competitors coupon at time of service. Must be a current coupon for identical service with identical parts. Competitor coupons may not be used in conjunction with any other coupons, offers, discounts or specials.


Haasz Automall: Service Department

Meet Our Staff

Tom Lawson Jr.

Tom Lawson Jr. Service Manager

Contact us

  • (330) 577-9026
  • (330) 235-8199
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Hi, my name is Tom Lawson and I have been in the automotive industry for 28 years. I grew up around cars and my Father was in the business, so as I got older I knew it would be something I would enjoy. I have worked for a few different dealerships in the past and when Haasz Automall opened in June, 2007 I came on board. After 7 years at our Ravenna location, I transferred to Haasz Automall of Dalton in June, 2014. Recently I have made the move back here to Ravenna. I am known professionally for being honest and running a productive shop. I always strive to ensure vehicles are repaired quickly and correctly. My ideal clients would say that I am honest and friendly. I was born and raised in Akron, Ohio and have never gone far. I currently live in Cuyahoga Falls. When I am not working I enjoy spending time with my wife and family, as well as restoring old vehicles. I am also enjoy spending time helping to raise money for different charities, as well as volunteering at Children’s Hospital. I hope when people think of me, they think of an honest, trustworthy, funny and hardworking man.

Ken Ruffier

Ken Ruffier Service Production Manager

Contact us

  • (330) 577-5251
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is Ken Ruffier and I have been in the automotive industry for 30 years. I have always loved classic cars and knew I would enjoy working in this field. I had previously worked for Kevin Haasz and came to Haasz Automall with him when we first opened. I am known professionally for being forthright and always striving to meet the needs of our customers. My ideal clients would say that I work hard to provide them with the best service possible. When I am not working I enjoy relaxing at home and spending time with my wife and children. I hope when people think of me, they think of an honest and sincere man.

Sommer Shaw

Sommer Shaw Service Coordinator

Contact us

  • (330) 267-0552
  • (330) 235-8171
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(Click staff member for more information)

Hi, my name is Sommer Shaw and I have been on the Service BDC team here at Haasz for 2 and half years. My father had a passion for classic muscle cars and passed that onto me. While working for my previous employer, I had to visit Haasz often. I really enjoyed the people and environment and felt a career in service here would be a good fit for me. I feel I am known professionally for working hard to continuously improve our service department for the sake of both employees and our customers. I was born and raised in South Carolina and came to Ohio for my Husband’s job. When I am not working I enjoy spending time with my Husband and son. I also enjoy participating in Relay for Life and setting a good example for my son in teaching him to always help others. When people think of me, I hope they think of someone who was a great mother, loving wife, good friend and who was always kind to others.

Billy Gump

Billy Gump Service Coordinator

Contact us

  • (330) 577-1961
  • (330) 235-8171
Jack Todd

Jack Todd Service Coordinator

Contact us

  • (330) 296-2866
  • (330) 235-8199
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Mike Purk

Mike Purk Service Advisor

Contact us

  • (330) 577-5249
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is Mike Purk and I have been in the automotive industry for 35 years. I have worked in the service department here at Haasz since September of 2013. It is important to me to make my customers happy and keep them safe. I always want our clients to feel they can trust me. I make a point to always listen to my customers concerns and never to assume what the issues with their vehicle are. My ideal clients would say that they feel comfortable working with me and trust me. When I am not working I enjoy relaxing at home, and spending time with my family and grand kids.

Kim Rafferty

Kim Rafferty Service Advisor

Contact us

  • (330) 389-7109
  • (330) 235-8199
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Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have worked for Klaben Ford, Park Ford and the Fred Martin Superstore. Previous co-workers recommended Haasz as a great place to work and I have now been here since September 1st, 2014. I have always been intrigued with anything mechanical and took diesel mechanics vocational back in high school. I knew the automotive business was right for me. I have been able to achieve multiple silver and bronze awards from Ford Motor Company, as well as a Blue Oval Master certification. Professionally I am known for being loyal and going above and beyond to get the job done. I love continuously learning more about the vehicles we service. I strive on absorbing as much information possible to help serve customers to the best of my ability. My ideal clients would say that I am knowledgeable and caring. I grew up in the Ellet district of Akron and still live there to this day. When I am not working I enjoy spending time in the outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. I also enjoy spending time with my family as well as traveling and experiencing new places.

Holly Ferrara

Holly Ferrara Service Advisor

Contact us

  • (330) 577-5267
  • (330) 235-8199
Ben Wyler

Ben Wyler Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Hello, my name is Ben Wyler and I have been working with the service team here at Haasz Automall for 3 years. I have been Chrysler certified for 7 years. Here at Haasz we try to go above and beyond to ensure all vehicles are repaired properly and running to the best of their ability.

Jeremiah Smith

Jeremiah Smith Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
Wade Deyoung

Wade Deyoung Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is Wade and I have been on the service team here at Haasz for 4 years. I have been Chrysler certified and in this business for a total of 34 years. I live here in Ravenna and have always stayed for family. I enjoy what I do, stop in to Haasz today for great service and repairs.

Keith King

Keith King Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is Keith King and I have been in the service department at Haasz for 3 years now. I have been in the service industry for 24 years and Chrysler certified for 23. I have always wanted to be in this field and received an associate’s degree in Mechanical Engineering. Professionally I feel very confident in vehicle diagnostics. My ideal clients would say I am very proficient. My family is the most important thing to me. When people think of me, I hope they remember a man who was honest, faithful and decent.

James Johnson

James Johnson Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

James Woerz

James Woerz Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is James Woerz and I have been working in the service department here at Haasz since the doors opened. I previously worked for Ray Thomas and have been Chrysler certified for 8 years. Professionally I feel I am known for my interior work. My goal is to always do the job correctly the first time. My ideal clients would say that I am an honest person. When I am not working I enjoy spending time with my grandkids.

Darryl  Kerr

Darryl Kerr Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Hi, my name is Darrell Kerr and I have been in service here at Haasz for 5 years. I began working on cars at age 16 and have continued to expand my knowledge and enjoy doing so ever since. I have been Chrysler certified for 25 years and am a certified ASE Master Automobile Technician. When I am not working I enjoy motorcycle riding, fishing, golfing, playing guitar, attending cookouts and spending time with my family.

Joe Greathouse

Joe Greathouse Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Scott Fuller

Scott Fuller Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Gary Vanpelt

Gary Vanpelt Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Hi, my name is Gary VanPelt and I have been working in the automotive industry for the past 30 years. I have been here at Haasz since they opened in 2007 and have been Chrysler certified for 25 years. When I am not working I enjoy camping and spending time with my wife and grandkids.

Tony Palmeri

Tony Palmeri Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Hi, my name is Tony Palmeri and I have been in the automotive industry for 8 years. I have been with Haasz since October 22nd, 2014 and have been Chrysler certified for 2 years. I have always wanted to know how to work on vehicles and figured I would save a lot of money if I could fix my vehicles myself! When I am not working you will find me at the shooting range or participating in shooting competitions.

Steve Stekle

Steve Stekle Chrysler/ASE Certified Technician

Contact us

  • (330) 296-2866
  • (330) 235-8199
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(Click staff member for more information)

Jeff Starcher

Jeff Starcher Chrysler/ASE Certified Technician

Contact us

  • (330) 235-8199
  • (330) 296-2866
Read My Reviews
Daniel Fortney

Daniel Fortney Service Technician

Contact us

  • (330) 296-2866

Jeffrey Austin

Jeffrey Austin Service Technician

Contact us

  • (330) 296-2866

James Porter

James Porter Service Porter

Contact us

  • (330) 296-2866
  • (330) 235-8199
Steve Jones

Steve Jones Lot Manager

Contact us

  • (330) 296-2866
  • (330) 296-0273
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Jasim Ashkanani

Jasim Ashkanani Assistant Lot Manager

Contact us

  • (330) 296-2866
Eric Pitcher

Eric Pitcher Lot Porter

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Tim Tarter

Tim Tarter Lot Porter

Contact us

  • (330) 235-8199
  • (330) 296-2866
Dillon Geehring

Dillon Geehring Lot Porter

Contact us

  • (330) 296-2866
Justin Narad

Justin Narad Lot Porter


Darlene Clark

Darlene Clark Used Car Porter

Contact us

  • (330) 296-2866
Mike Huzvar

Mike Huzvar Building Maintenance

Contact us

  • (330) 296-2866
  • (330) 235-8199
Read My Reviews
(Click staff member for more information)

Bill Plumley

Bill Plumley Service Greeter

Kyle Smith

Kyle Smith Certified Sales & Leasing Consultant

Contact us

  • (330) 296-2866
  • (330) 296-4368

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